Dissatisfied Employees and Their impact on the Organization

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What if an employee of an organization is going back home after work with an angry face and a dissatisfied mind about his work?

How will it affect the employee as well as the organization?

Before discussing about important topic, you may watch the below video.





“Employees of a company need to be bound together with love and respect, and not by dissatisfaction and helplessness.”

— Pooja Agnihotri
quotefancy, online: https://quotefancy.com/quote/3711569/Pooja-Agnihotri-Employees-of-a-company-need-to-be-bound-together-with-love-and-respect


What is Employee Dissatisfaction and how does it affects the organization?


Employee Dissatisfaction is an outcome of an employee when he or she starts feeling unhappy, discontent, demotivated, and negative thoughts regarding their job environment, job role, and on entire organization in which he or she is working. It occurs when employees' needs, job-related requirements, and expectations are not met by the organization. Finally, it leads to demotivation and reduces employee engagement.


 

How Employee Dissatisfaction is caused?


The Employee Dissatisfaction can be caused due to various reasons as follows:


😦 The weak leadership and management.


The unfair treatment, lack of communication, bad leadership skills and unclear orders given by the leaders.


😦 Low benefits, rewards and compensation.

Insufficient salary, lack of bonuses, low compensation and low recognition on achievements of the employees.


😦 Career growth limitations.

Lack of promotions and opportunities for promotions, lack of training and development, lack of skill development, less care of employer to develop the career progression of the employees, and lack of involvement of management in growing the employees.


😦 Heavy workload and work-life balance difficulties

Excessive workload, long work hours, lack of flexibility by the management to deal with employees personal issues, and the difficulty to obtain eligible leaves.


😦 Toxic work environment

Conflicts among employees, bullying, sexual harassments, stress of work and etc.




How it affects the organization?

When the employees are dissatisfied, it affects the organization in many ways as follows:


😳 Reduction of Productivity

The employees are not performing well and the expected productivity level cannot be achieved.


😳 Increase of Employee Turnover

The turnover rate of employees increases as employees begin to seek opportunities in other organizations.


😳 Increase of absenteeism 

The employees apply for more leaves and an unsuitable absence of employees in the job will occur.


😳 Bad effect on company reputation and weak customer service 

The employees begin to treat customers weakly and it will reduce income to the organization. Also, the dissatisfied employees start talking bad about the organization in the general public and it will affect the reputation of the organization.


😳 Creating a bad working environment and reduction of innovations. 

The mutual relationship among the employees and the team-work begin to decline and finally, it will reduce innovations in the working environment. 


THE FINAL OUTCOME:

THE ORGANIZATION MISSES THE OPPORTUNITY OF REACHING ITS EXPECTED GOALS AND OBJECTIVES DUE TO AN UNPRODUCTIVE AND DISSATISFIED LABOR FORCE.




Therefore, the management of every organization should take necessary steps to overcome employee dissatisfaction. A few methods as a summary, can be mentioned as follows:

  1. 😊 Improve leadership and effective communication.
  2. 😊 Improve of work-life balance.
  3. 😊 Provide suitable benefits, rewards and salaries to the employees.
  4. 😊 Improving career growth and development of the employees.
  5. 😊 Creating and safeguarding a positive working environment.


WHEN EMPLOYEES ARE SATISFIED AND PRODUCTIVE, THEY WILL MAKE THE ORGANIZATIONAL DREAMS A REALITY!



References:

  • Goleman, D. (2000). Leadership That Gets Results. Harvard Business Review.
  • Herzberg, F. (1959). The Motivation to Work. Wiley.
  • Gallup. (2021). State of the Global Workplace Report. https://www.gallup.com
  • SHRM. (2021). Employee Job Satisfaction and Engagement Report. https://www.shrm.org
  • Deloitte. (2018). Work-Life Balance and Employee Retention Report. https://www2.deloitte.com
  • Harvard Business Review. (2019). The Link Between Employee Engagement and Customer Satisfaction.
  • Work Institute. (2022). 2022 Retention Report.
  • Schein, E. H. (2010). Organizational Culture and Leadership. Jossey-Bass.
  • CIPD. (2021). Absence Management Report. https://www.cipd.co.uk
  • Authors: S. A. Malik, M. M. Bashir, M. A. Khan, and S. Malik​ Published in: SAGE Open, 2022
  • Authors: J. Li, Y. B. Yang, and Y. Li​ Published in: Frontiers in Psychology, 2021











Comments

  1. Malsha PereraMarch 31, 2025 at 9:17 AM

    Very useful title in present era, agreed with your points and my view is the impact of dissatisfied employees on an organization is profound, leading to lower productivity, higher turnover, increased costs, and a toxic work culture. It can also affect customer satisfaction, innovation, and overall business performance.

    ReplyDelete
  2. Amani AmarakoonMarch 31, 2025 at 9:54 AM

    You have effectively highlighted the impact of employee dissatisfaction on organizational success. A disengaged workforce leads to reduced productivity, higher turnover, and a damaged company reputation. Addressing dissatisfaction through strong leadership, fair compensation, career growth opportunities, and a positive work environment is crucial and appreciated.

    ReplyDelete
  3. Harshana HenarathMarch 31, 2025 at 10:17 AM

    Dissatisfaction of employees caused numerous issues in a organization. Simply they influence others to be so and should be addressed promptly by HR team.

    ReplyDelete
  4. WijayaMarch 31, 2025 at 10:22 AM

    when employees are not satisfied with their work will result unproductivity, employee turnover. With this issue an organization may struggle to achieve their objectives. Therefor the organization should Address dissatisfaction through strong leadership, and also it should create career growth opportunities, then it will lead to a potentially positive work environment.

    ReplyDelete
  5. Shankanee IllangarathnaMarch 31, 2025 at 9:30 PM

    Employee satisfaction and productivity are not just HR goals, but they are strategic drivers of organizational success. Dissatisfied employees can negatively impact an organization by creating a toxic work culture, which lowers morale, reduces productivity, and harms the company's reputation and profitability. Therefore, addressing their concerns is crucial for a successful workplace.

    ReplyDelete
  6. Bharathi BulathsinhalaApril 1, 2025 at 2:11 AM

    Dissatisfied employees can lower productivity, increase turnover and negatively affect workplace morale and company reputation. Good insight

    ReplyDelete
  7. Chalani ThilakaratneApril 2, 2025 at 6:58 AM

    You have discussed on the impact of employee dissatisfaction, which can help to build a motivated and satisfied workforce. It is the key to an organization's success. Prioritizing employee well-being leads to better productivity and a positive work environment.

    ReplyDelete
  8. Udara DananjayaApril 3, 2025 at 4:35 AM

    When we are dissatisfied, we are not giving our maximum to what we are doing. it may be caused to the entire organization as well as in our personal life.

    ReplyDelete
  9. Shemini DharmaratneApril 3, 2025 at 7:41 PM

    Dissatisfied employees can significantly impact an organization by lowering morale, reducing productivity, and increasing turnover rates. Their disengagement can lead to a toxic work culture, negatively affecting team collaboration and customer satisfaction. Addressing employee dissatisfaction is crucial for maintaining a positive environment, improving performance, and retaining talent.

    ReplyDelete
  10. Lahiru AmarasingheApril 5, 2025 at 6:20 AM

    This insightful article highlights the detrimental effects of employee dissatisfaction on organizational performance, including reduced productivity, increased absenteeism, and higher turnover rates. Addressing these issues is crucial for fostering a positive work environment and achieving business success.

    ReplyDelete

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